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samedi 31 janvier 2015

Info Post
By Ines Flores


The business world still talks merger for two telecommunications giants in the process of negotiation. Unfortunately, there was the small financial conflict which arose during the NFL Finals, prohibiting some customers from viewing it. The DirecTv Las Vegas consumers were not pleased at the sudden and unexpected change in their service bundles.

America is not new to mergers of telecommunications giants. As usual, the public is not silent about their dissatisfaction with the interruption in service which they deemed as unfair, and it certainly caused the FCC to postpone the merger for a time. Americans on the Internet are never silent about issues with companies that they spend a great deal of money on.

It is only a small embarassment to the cable giant, and only due to their extensive advertisement promoting their sports channel packages. Last year people dropped old cable companies by the droves to switch to the Genie, and lock in their viewing of the whole Superbowl season. It turns out it was a slightly overplayed issue, as most customers will still say that these sports channel bundles are the best deal going.

This merger can benefit both corporations through diversifying their target consumer. The telecommunications giant will gain a huge advantage in the form of new potential ISP customers, just as their current customer base will have the ability to take advantage of bundles that made the satellite cable company so popular. Once the mediating is done, both companies will look around and discover their power base has expanded.

They are on a 180 day review period that the FCC likes to assign in order to give consumer watch-dog groups an opportunity to fully evaluate the merger. Many documents are not available to the public; however, the issues of public benefit and Net Neutrality are being addressed. Not only that, but it grants these groups the opportunity to look at some copyright infringement laws that have been promoted.

The lesser complaints regarding this cable company deal with the ever present issue of bad weather. For all the benefits that the consumer gets from a bundled package, it is worthless if a rain storm or a little sleet can interrupt or even derail the service entirely. It seems those little dishes they attach to homes are quite vulnerable to environmental changes.

An obvious fix is to place the dish where it cannot be blocked by trees, plants, or other structures; even during a period of high winds. Somehow it must also be placed in an area that is easy enough to access during snow or sleet. It appears that a snow-covered satellite cable dish is as useful as one pointed towards the ground or facing another building.

The second most prevalent complaint involves the cost of the bundled services once the trial period expires. This can be anywhere from six months to two years, and the cost of the bundle goes up dramatically. Even so, this complaint is rarely made, as the consumers remain quite satisfied for now and hopefully into the future as these two giants merge.




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