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dimanche 19 mai 2019

Info Post
By Peter Robinson


If you want to start a project, there are so many professionals that you need to work with. These will include accountants, project manager, and the CSM among many other parties of the team. Even though the project manager oversees the project, he/she may not be able to control the team that is working on the project effectively. This is where a CSM comes in. This professional is essential in motivating the team to deliver the desired results within the expected time-line. It is the work of the Scrum Trainer to ensure that the team is equipped with the right knowledge. Use the tips below to find the best CSM.

CSM should be a person that people like easily. Thus, he/she should be likable by many people. He should have good communication and leadership skills that will help him form new relationships easily. More so, the professional should be a person you can trust because you will entrust your team with him/her.

The second thing that you should look for when searching for a CSM is that he/she should be professional software professional. This is especially if you are part of a software organization. The CSM should thus be able to pair with programmers and other experts and blend in well. Also, you need to be sure that the professional will understand everything that entails software programming to guide the team well.

The CSM should also be a product expert. This means that he/she should have experience in the product you are dealing with so that he can get the right requirements. If the CSM does not have knowledge of the product, he/she may not know the requirements that are needed to complete the job. Therefore, he may misguide the team, and the results will be devastating.

Additionally, the professional should be able to understand how the organizations work. Nowadays, the way organizations work is very different. This means that one cannot expect that the flow of the organization is the same. The CSM should understand that organizations are complicated and do his/her best to understand how the organization he is working in operates. This will help him become a good scrum master and trainer.

The CSM should learn in order to be in a better position to train the team. Therefore, he/she should be a keen learner and take in everything necessary in keeping the project running. He should be a respectable person and one that the team can look up to. He is also supposed to lead by example by doing the scrum.

The professional should also be a great facilitator. He should be able to mobilize discussion and help the team get through tough situations. It is not a must that the CSM knows everything about the company as this may take time. However, if he can bring the team together, he should be your choice.

Also, the CSM should be a keen observer and a good listener. He should take note of all the efforts of the team and find the team members who are not cooperating. He should also always listen to the worries and complaints of the team and solve any apparent issues.




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