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jeudi 11 décembre 2014

Info Post
By Claudine Hodges


Success in the modern business environment requires businesses to be in touch with all role players at all times. Customers, partners and suppliers requires instant access to whomever it is that they need to communicate with. In the past this was only possible if the person involved was actually at his desk. However, communication systems have evolved at an astonishing rate. By opting for reputable and experiences business VoIP providers Chicago IL businesses can be accessible at all times.

There are two main reasons why businesses move to internet based telecommunication systems. On the one hand, they need to save cost, but on the other hand, they cannot afford to downgrade their communication systems. This would mean lower levels of customer satisfaction and lower productivity. Internet based system solve the dilemma. It helps companies to save money while at the same time improving productivity.

One of the biggest draw cards of internet based systems is the fact that there is only one central installation. There is no need to have expensive installations at every branch or field office, regardless of how far these branches and offices are located from each other. Adding or removing users is extremely easy and can be achieved without having to install additional lines.

Users of these systems are enthralled by its flexibility and ease of use. It is possible to make and receive calls from any geographical location. It is even possible to transfer calls to other offices, branches and sites. Best of all, users can access the system with devices such as smart phones, tablets and their computers. In this way everybody is in contact at all times.

Internet communications save businesses money in many different ways. One of the main savings can be attributed to the fact that there is no need for expensive installations at every branch, site and field office. There is also no need for telephone operators at remote sites either. Companies have reported savings of up to fifty per cent on their normal communications bills.

More savings are achieved due to the fact that maintenance costs are significantly lower. Other than is the case with traditional PABX systems there is only one installation that may require maintenance. In addition, the hosting is normally done by the service provider. In this way the client always have the latest technology available and they do not have to pay for continuous upgrades.

New users of VoIP systems are often surprised and delighted when they find out just how feature rich these systems are. They still have voice mail and the other features offered by their old PABX systems, but they now have many advanced features too. They can place calls on hold, forward calls to any location, organize conference calls and enjoy the benefits of voice to email and fax to email facilities.

Reputable and experienced service providers can help companies to not only save cost on communication, but also to improve their productivity. Better communication means increased customer satisfaction levels and higher profits. There can be little doubt that the future of internet based telephone systems is very bright indeed.




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