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mardi 8 septembre 2015

Info Post
By Daphne Bowen


The aim of utilities is to provide basic services to the population. These services include water, sewerage, electricity and natural gas. Manual utility billing can be complicated. Most utility companies have adopted sewer billing software which enables them to keep track of their consumption of the products and services they provide to their customers.

A utility invoicing program calculates the usage of the sewer services and then determines the revenues accruing to that company. This software is most suitable if the company had already installed automatic meter readers. The meter readers are able to transmit data to those company remotely thereby enabling them to generate bills.

Using an automated system to bill clients makes handling of meter changes easier. If a customer changed location and consequently changed from one meter to another, he or she can easily be charged on one sewer bill. The new and old meter readings can be integrated

If the sewer company also deals with other utilities like water, electricity or garbage the sewer bills can be prepared alongside the other bills. In addition to collective billing, an automated system enables the customers to have an online portal where they can view their account details and even the bills.

Companies which have adopted the sewer invoicing program have automated the repetitive tasks carried out. The employees have a reduced work load and hence get more time to deal with more demanding tasks. Human errors resulting from manual data handling are also eliminated.

Customer management is improved when an automated system is adopted. Most of those complaints put forth by the customers can be solved through the online portals. The customers can also get vital information concerning the services. Customer satisfaction is greatly improved. Compliance is improved on the side of the customers. There are reduced late payments because there are constant notices and alerts.

Evidently, an automated system for invoicing clients is suitable for saving company money and also enabling it to run smoothly and more efficiently. This software saves the workers hours of manually transferring data. Human errors in accounting are also greatly reduced because the invoicing is automated.

Customers who have several residences can benefit from automated system used to bill. The software will be able to identify the several locations as belonging to a single customer. Therefore, the customer will receive a single bill with a summary of all the other accounts.

Service billing software can reduce the costs of re billing a customer of a disputed account. Automatic meter readers are highly accurate without human errors and the cost of re billing is also low because no postage costs are involved. The bill can be easily reprinted or emailed.




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